About Symplicit

Read our story and meet the team.

Read our story

Our story

Statistics about 'Our Story'. 17+ years, 1000+ interviews, 4 locations and 150+ clients.

We are a design consultancy that uses behavioural research to inform strategy, design and digital delivery.

We help bridge the gap between clients, users and their experience with products, services and their environment. Through design we are able to address challenges on all scales, from developing new products and services to transforming the ways organisations do business.

We provide end to end services from strategy, initial user-led research, prototyping, testing through to delivery. Our experience and capabilities cover behavioural research and insights, digital and built environments, service design, experience design, training, customer strategy and innovation.

Founded in 2003, Symplicit is a team of over 40 practitioners who work across offices in Sydney, Melbourne, Brisbane and Adelaide.

Symplicit is part of HCL Technologies and has access to the power of the DWS Group and HCLs global products and services (see more about HCL below).

See more about our services.

HCL Technologies

HCL Technologies (HCL) empowers global enterprises with technology for the next decade, today. HCL’s Mode 1-2-3 strategy, based on its deep-domain industry expertise, client-centricity and entrepreneurial culture of Ideapreneurship™, enables businesses to transform into next-gen enterprises.

HCL offers its services and products through three business units: IT and Business Services (ITBS), Engineering and R&D Services (ERS) and Products & Platforms (P&P). ITBS enables global enterprises to transform their businesses through offerings in the areas of applications, infrastructure, digital process operations and next generation digital transformation solutions. ERS offers engineering services and solutions in all aspects of product development and platform engineering. P&P provides modernised software products to global clients for their technology and industry specific requirements. Through its cutting-edge co-innovation labs, global delivery capabilities and broad global network, HCL delivers holistic services in various industry verticals, categorised as Financial Services, Manufacturing, Technology and Services, Telecom and Media, Retail and CPG, Life Sciences and Healthcare, and Public Services.

As a leading global technology company, HCL takes pride in its diversity, social responsibility, sustainability, and education initiatives. For more information, visit www.hcltech.com

Our leadership team

Our team has been drawn from diverse backgrounds including psychology, computer science, market research, innovation, graphic design, user experience, interface design, web development, digital strategy and service design.

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Gerard Murphy

National Executive General Manager

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Kane Maverich

Client Engagement Manager

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Jet Swain

Executive Design Director

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Leigh Barnett

Experience Design Director

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Erin Bewsher

Experience Design Director

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Alex Ramsay

Client Engagement Manager

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Ben Kraal

Experience Design Director

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Keith Diamond

Experience Design Director

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Reece Dol

National Operations Lead

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Phil Webster

Delivery Director

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Sandy Pawson

Associate Director

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Miriana Taflaga

Principal Experience Design

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Mathew Grove

Associate Director

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Beth Simpson

Principal Designer

Our Clients

Symplicit work across a broad range of industry sectors for some of Australia’s most prominent organisations.

BP logo
Beyond Blue logo
Bushfire Recovery Victoria logo
Care Connect logo
City of Melbourne logo
Commonwealth Bank logo
Community Housing logo
Elite Wellbeing logo
Energy Australia logo
HCF logo
Heart Foundation logo
Lawfully logo
MLC logo
NAB logo
NBN logo
PHN Gold Coast logo
Queensland Govt logo
RSL Care logo
SA Power Networks logo
Suncorp logo
Super Friend logo
Sydney Metro logo
Telstra logo
The Intime Collective logo
Thriving Communities logo
Uniting Care logo
Virgin Australia logo
Vision Australia logo
WWF logo
We Live logo
World Vision logo

Our Certifications

Symplicit’s commitment to industry best practices enables our team to deliver consistent, quality outcomes.

Quality management - ISO9001 Logo

Quality Management - ISO9001

Scrum product owner certification badge

Certified Scrum Product Owner

Scrum master certification badge

Certified Scrum Master

Qualified Professional Researcher logo

Qualified Professional Researcher

Australian data and insights association logo

Australian Data and Insights Association


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