Symplicit

Suncorp - UX Research & Digital Partner

Read the case study

In collaboration with

Suncorp

Decorative - drawing of an arrow pointing downwards

The Ask

Symplicit partners with Suncorp to support them with delivery of their UX research and design projects.

No items found.

The Solution

• Research and design sprints on the motor insurance claims journey

• Research and design sprints on the home insurance claims journey

• Research and design and iteration of a new voice bot

Comprehensive car insurance screenshots displayed on mobile and tablet

The Impact

Symplicit lead design projects on behalf of Suncorp under different models. The Suncorp design team worked as part of our team, leveraging skills and supporting capability uplift within Suncorp.

Our ability to ramp up support and work collaboratively enabled Suncorp to speed up delivery of projects and prioritise improvements.

Acknowledgment of Country
Symplicit acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of where we live and work. We acknowledge their continuing connections to land, place, water, and community and pay our respects to Elders past and present, recognising their strength, diversity, resilience, and deep connections to Country.