Suncorp - UX Research & Digital Partner

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In collaboration with

Suncorp

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The Ask

Symplicit partners with Suncorp to support them with delivery of their UX research and design projects.

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The Solution

• Research and design sprints on the motor insurance claims journey

• Research and design sprints on the home insurance claims journey

• Research and design and iteration of a new voice bot

Comprehensive car insurance screenshots displayed on mobile and tablet

The Impact

Symplicit lead design projects on behalf of Suncorp under different models. The Suncorp design team worked as part of our team, leveraging skills and supporting capability uplift within Suncorp.

Our ability to ramp up support and work collaboratively enabled Suncorp to speed up delivery of projects and prioritise improvements.